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BUS 335 WEEK 2 QUIZ 1 CHAPTER 1

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BUS 335 WEEK 2 QUIZ 1 CHAPTER 1

BUS 335 WEEK 2 Quiz 1 Chapter 1

True / False Questions
1. Human capital refers to the knowledge, skill, and ability of people and their motivation to use them successfully on the job.
True    False

2. For the average organization, employee costs (wages or salaries and benefits) are under 10% of its total revenue.
True    False

3. Staffing is the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness.
True    False

4. Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization.
True    False

5. Internal staffing systems work in fundamentally different ways than external staffing systems.
True    False

6. Organizations should attempt to eliminate all employee turnover if at all possible.
True    False

7. Employee turnover does not represent a significant cost to most organizations.
True    False

8. Staffing is more of a process than an event.
True    False

9. Staffing the organization requires attention to both the quantity and quality of people brought into, moved within, and retained by the organization.
True    False

10. Staffing systems exist primarily to fill specific vacancies, and are not closely linked to overall organizational profitability and growth.
True    False

11. Quantity or quality labor shortages can mean lost business opportunities, scaled-back expansion plans, an inability to provide critical consumer goods and services, and even threats to organizational survival.
True    False

12. Employee shortages seldom require job reassignments or overtime for current employees.
True    False

13. When the federal government needed to hire airport security screeners, applicants started the process of getting a job with a structured interview and physical ability test.
True    False

14. Pfizer has concluded that it cannot project what kind of talent it needs in the next 10 years and then select employees whose skills matched these long-range future talent needs.
True    False
Multiple Choice Questions
15. The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization’s effectiveness is called ________.
A. staffing
B. recruitment
C. selection
D. placement

16. Which of the following statements is true regarding staffing?
A. The organization is the only active player in the staffing process.
B. The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
C. The staffing process should only be viewed from the perspective of the individual (line) manager.
D. None of the above

17. The process that involves the placement of new hires on the actual job they will hold is called ___________.
A. acquisition
B. deployment
C. retention
D. none of the above

18. The purpose of retention systems is to __________.
A. attract qualified applicants to job openings in the organization
B. establish a good person-job match
C. manage the flow of employees out of the organization
D. establish a good person-organization match

19. Staffing systems exist, and should ultimately be used, to __________.
A. ensure that day-to-day operations run smoothly
B. ensure that procedural, transactional, and routine activities are accomplished
C. reduce costs regardless of the effects on quality or quantity
D. contribute to the attainment of organizational goals such as survival, profitability, and growth

Staffing Models
True / False Questions
20. The quantity portion of the staffing definition means that organizations must be concerned about staffing levels and their adequacy.
True    False

21. When head count requirements exceed availabilities, the organization will be overstaffed.
True    False

22. The person/job match model says that jobs are characterized by their level of qualifications and motivation.
True    False

23. The person/job match model says that individuals are characterized by their level of qualifications and motivation.
True    False

24. The person/job match model states that it is more important to match job rewards to individual motivations than to match job requirements to KSAOs.
True    False

25. Matching concerns that involve the larger organization include organizational values, new job duties, multiple jobs, and future jobs.
True    False

26. In organizations where technology and globalization have caused jobs to change at a rapid pace, person/organization match is more important than person/job match.
True    False

27. It is usually wise to just focus on task and KSAO requirements when staffing, because job requirements almost never extend beyond task and KSAO requirements.
True    False

28. The three stages of entering an organization (in order) are selection, recruitment, and employment.
True    False

29. The initial stage in the staffing system components model is recruitment.
True    False

30. The recruitment stage of the staffing process involves identification and attraction activities by both the organization and the individual.
True    False

31. The selection stage of the staffing process emphasizes the assessment and evaluation of job applicants.
True    False

32. Self-selection refers to employee decisions about whether to continue in or drop out of the staffing process.
True    False

33. Organizational strategy usually dictates HR strategy, and HR strategy seldom has an impact on organizational strategy.
True    False

34. Support activities for HR include legal compliance, planning, and job analysis.
True    False

35. Core activities for HR include legal compliance, planning, and job analysis.
True    False
Multiple Choice Questions
36. According to the staffing quantity model, an organization will be __________ when availabilities exceed requirements.
A. fully staffed
B. understaffed
C. overstaffed
D. none of the above

37. The staffing quantity model uses _________ to determine whether a condition of being overstaffed, fully staffed, or understaffed exists.
A. projected staffing requirements
B. projected staffing availabilities
C. projected economic trends
D. A and B are both needed

38. Which of the following are portions of person-job match?
A. Jobs are characterized by their requirements.
B. Jobs are characterized by their embedded rewards.
C. Individuals are characterized by their level of qualification and motivation.
D. All of the above.

39. Which of the following statements is false regarding person-job match?
A. Jobs are characterized by their requirements and embedded rewards.
B. Individuals are characterized by their level of qualification.
C. Organizational culture is an important aspect of person-job match.
D. Individuals can be characterized by their motivation levels.

40. The person/job match model says that there must be a match between _______.
A. job requirements with KSAOs and job rewards with individual motivation
B. job requirements and individual motivation
C. KSAOs and individual motivation
D. none of the above

41. Regarding the person/job match model, _______.
A. staffing is only concerned with the job requirements-KSAO portion of the match
B. job requirements should be expressed in terms of only tasks involved and not KSAOs
C. It applies only to tasks that have been identified and written down
D. none of the above are correct

42. In terms of the person/organization match ________.
A. the “organization” includes only tasks to be performed that are written down as part of the job description
B. attempts to match people to organization values should not be made
C. there is a concern with the “fit” of people to multiple jobs or future jobs
D. all of the above are correct

43. Which of the following matching concerns arise in person-organization match?
A. values, new job duties, multiple jobs, and future jobs
B. values, qualifications, and motivation
C. person, process, and principle
D. all of the above are correct

More Questions are Included…

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